CUSTOMER LOGIN

Welcome Back

Personal Information

First Name *

Middle Name

Last Name *

Date of Birth *

Mobile Phone *

Preferred Contact Method *

Home Address

Street Address *

Apartment, Unit, or Building

City *

State *

ZIP Code *

Emergency Contact

Contact Full Name *

Contact Phone *

Relationship to Customer *

Ride Preferences

Mobility Assistance

Service Animal

Customer Notes

Profile Photo

Add Your Customer Photo

Take a clear picture from your phone or select a current picture. The photo will be stored in Supabase Storage when the backend is connected.

Take or Upload Photo Photo is optional.

Login Information

Email Address *

Create Password *

Use at least 8 characters with uppercase, lowercase, and a number.

Confirm Password *

Logged In Rider Customer

Phone

Account Active

Customer Dashboard

Ready When You Are

Your ride-order form stays closed to keep the dashboard clean. Select Start a New Ride Order when you are ready to enter pickup, destination, date, time, passenger, and payment information.

Account Information

My Profile

Update the information used on future ride requests and shown to an assigned driver.

Profile Photo

Add or replace your customer picture. Your updated photo is available to the assigned driver.

Add or Change Photo Select a clear picture to update your account.

Personal and Contact Information

Your saved information will appear here whenever you reopen this section.

Profile

First Name *

Middle Name

Last Name *

Mobile Phone *

Contact Email * Changing your sign-in email may require confirmation. New ride requests immediately use this contact email.

Preferred Contact Method

Ride Information

Mobility Assistance

Service Animal

Customer Notes

Start a One Way Ride Request

You are scheduling and viewing pricing for a one-way trip.

Trip Type: One Way

Pickup Address *

Drop-off Address *

One-Way Pickup Date *

Choose date

One-Way Pickup Time, Eastern Time *

Choose pickup time

Choose any time of day in one-minute increments using a regular AM or PM clock. All pickup times use Eastern Time.

Trip Type: One Way * Round trips double the eligible ride charges and receive a 10% round-trip discount before the driver tip.

Round Trip Return Plan * Choose Scheduled Return Later when the customer needs another pickup later that day or on another date. The portal will create a separate paid scheduled return order. Choose Immediate Return when the same ride continues back without a later scheduled pickup.

Return Pickup Schedule — Required for Scheduled Returns A scheduled return creates a second order with the return pickup address and destination reversed from the outbound ride.

Return Pickup Date *

Choose return date

Return Pickup Time, Eastern Time *

Choose return time

Choose any return time in one-minute increments using a regular AM or PM clock. All return times use Eastern Time.

Extra Stops

You may add up to four extra stops.

Driver Tip Optional. The assigned driver receives 100% of the tip through Stripe Connect after the ride is paid, assigned, and completed. The tip is itemized on the customer and business email receipts.

One Way Fare Summary

These charges are for a one-way trip. Only charges that currently apply are shown below.

Selected Trip Type One Way

Route Distance Not calculated

Pricing Type Portal Pricing

Rate Per Mile $1.20

Mileage Charge $0.00

Platform Fee $5.00

Out of Area Fee $0.00

Extra Stop Charges $0.00

Service Fee $0.00

Round-Trip Discount $0.00

Driver Tip $0.00

Estimated Total $0.00

Select a valid pickup and destination. Mileage, travel time, and fare will calculate automatically.

United Taxi Portal PricingThese updated prices apply only to rides booked through this customer portal.

Minimum Fare$10.00

First 10 Miles$1.20 per mile

After 10 Miles$1.75 per mile

Out of Area Fee$50.00 for trips over 30 through 100 miles

Platform Fee$5.00 per booking

Service Fee$10.00 per booking

The first 5 minutes of wait time are free. After 5 minutes, wait time is $0.50 per started minute, and the driver receives 100% of wait time charges.

Distance Service Supabase route service ready for connection.

Cancellation and Refund Policy A canceled ride has a $5.00 cancellation fee. A fully purchased trip is nonrefundable.

Welcome Back

Personal Information

Home Address

Emergency Contact

Ride Preferences

Profile Photo

Login Information

Ready When You Are

Customer Menu

My Profile

Profile Photo

Personal and Contact Information

Ride Information

Billing Address

Optional Billing Address

Start a One Way Ride Request

Extra Stops

Active Ride Management

Review Your One Way Ride and Fare

Payment Information

Update Ride Details

Extra Stops

Pickup Date and Time

Return Pickup Schedule

We Would Love to Have You Visit Soon!

Hours

Telephone

Email

Customer Login

Personal Information

Home Address

Emergency Contact

Ride Preferences

Profile Photo

Login Information

Ready When You Are

Customer Menu

Start a One Way Ride Request

Extra Stops

Active Ride Management

Review Your One Way Ride and Fare

Payment Information

We Would Love to Have You Visit Soon!

Hours

Telephone

Email