United Taxi Services LLC FAQ
What areas do United Taxi Services LLC operate in?Our primary operational areas include Canton, Akron, and Cleveland, Ohio. We service several other locations, and a comprehensive list can be found here. Need more info? Check our help desk.
What are the operating hours of United Taxi Services LLC?
We're available 24/7 for your convenience. For more details, visit our help desk.
How does United Taxi Services LLC calculate the fare for a trip?
We believe in transparency and offer flat rate pricing. Queries? Visit our help desk.
Is there a cancellation fee if I decide not to take my booked taxi with United Taxi Services LLC?We have a detailed cancellation policy which can be found here. If you have any disputes or need information on refunds, you can also check this information link. For real-time assistance, please contact our help desk.
What safety measures does United Taxi Services LLC implement during health crises like the COVID-19 pandemic?
While the intense phase of COVID-19 is past, we still recommend masks if passengers feel the need. For more on our safety protocols, consult our help desk.
Does United Taxi Services LLC offer services for special needs passengers or those requiring accessibility features?
Currently, we don't have wheelchair-friendly vehicles. However, for more details or suggestions, you can check our help desk.
Are the drivers of United Taxi Services LLC trained and licensed?
All our drivers are thoroughly screened and trained. Have concerns? Our help desk is here to help.
Can I schedule a taxi for future dates with United Taxi Services LLC?
Yes, you can pre-book or schedule rides. For how-tos and more, visit our help desk.
Is there a limit to the number of passengers or luggage per ride with United Taxi Services LLC?
Currently, we accommodate up to four passengers at a time. For any special requests or inquiries, head to our help desk.
Does United Taxi Services LLC offer flat rates to popular destinations like airports?
Yes, we have flat rates for various destinations. To know more, visit our help desk.
What if I leave an item in one of the taxis of United Taxi Services LLC?
Please reach out to our help desk for assistance.
Can I request a specific driver from United Taxi Services LLC?
For privacy and safety reasons, we discourage direct communication with drivers. However, any concerns can be directed to our help desk.
Are pets allowed in the taxis of United Taxi Services LLC?
Some of our vehicles allow pets, though not all. For specifics, check with our help desk.
Can I set up a corporate or personal account with United Taxi Services LLC?
Certainly. You can create both personal and business accounts. To set up an account, click here. For more details on the procedure, visit our help desk.
Does United Taxi Services LLC have a feedback system in place?
We highly value customer feedback. For queries or feedback, our help desk is here to help.
What are the rules for riding with United Taxi Services LLC?
Before availing our services, it's crucial to understand and adhere to our riding rules. You can read about our rules in detail here. Should you have any further questions, our help desk is readily available to assist.
What areas do United Taxi Services LLC operate in?Our primary operational areas include Canton, Akron, and Cleveland, Ohio. We service several other locations, and a comprehensive list can be found here. Need more info? Check our help desk.
What are the operating hours of United Taxi Services LLC?
We're available 24/7 for your convenience. For more details, visit our help desk.
How does United Taxi Services LLC calculate the fare for a trip?
We believe in transparency and offer flat rate pricing. Queries? Visit our help desk.
Is there a cancellation fee if I decide not to take my booked taxi with United Taxi Services LLC?We have a detailed cancellation policy which can be found here. If you have any disputes or need information on refunds, you can also check this information link. For real-time assistance, please contact our help desk.
What safety measures does United Taxi Services LLC implement during health crises like the COVID-19 pandemic?
While the intense phase of COVID-19 is past, we still recommend masks if passengers feel the need. For more on our safety protocols, consult our help desk.
Does United Taxi Services LLC offer services for special needs passengers or those requiring accessibility features?
Currently, we don't have wheelchair-friendly vehicles. However, for more details or suggestions, you can check our help desk.
Are the drivers of United Taxi Services LLC trained and licensed?
All our drivers are thoroughly screened and trained. Have concerns? Our help desk is here to help.
Can I schedule a taxi for future dates with United Taxi Services LLC?
Yes, you can pre-book or schedule rides. For how-tos and more, visit our help desk.
Is there a limit to the number of passengers or luggage per ride with United Taxi Services LLC?
Currently, we accommodate up to four passengers at a time. For any special requests or inquiries, head to our help desk.
Does United Taxi Services LLC offer flat rates to popular destinations like airports?
Yes, we have flat rates for various destinations. To know more, visit our help desk.
What if I leave an item in one of the taxis of United Taxi Services LLC?
Please reach out to our help desk for assistance.
Can I request a specific driver from United Taxi Services LLC?
For privacy and safety reasons, we discourage direct communication with drivers. However, any concerns can be directed to our help desk.
Are pets allowed in the taxis of United Taxi Services LLC?
Some of our vehicles allow pets, though not all. For specifics, check with our help desk.
Can I set up a corporate or personal account with United Taxi Services LLC?
Certainly. You can create both personal and business accounts. To set up an account, click here. For more details on the procedure, visit our help desk.
Does United Taxi Services LLC have a feedback system in place?
We highly value customer feedback. For queries or feedback, our help desk is here to help.
What are the rules for riding with United Taxi Services LLC?
Before availing our services, it's crucial to understand and adhere to our riding rules. You can read about our rules in detail here. Should you have any further questions, our help desk is readily available to assist.
Do you offer financing for rides, rides to work, and possibly road trips,and regular rides?
Yes, we offer plans suited for all financial situations. For our customers, we provide the "Afterpay" service.
What exactly does "installments" mean with the Afterpay service?
When you opt for our Afterpay service, it means that you can break down your payment into smaller, manageable amounts. Initially, customers are required to pay 25% of the total order to be set up on the Afterpay service
How is the payment scheduled?
Once set up on the Afterpay service, customers will be placed on a bi-weekly payment plan. A detailed schedule will be emailed to you, highlighting all your upcoming payment days.
How do I use the Afterpay service for my rides with United Taxi Services?
At United Taxi Services, we are always looking for ways to offer more convenience to our valued customers. Although we are not directly partnered with Afterpay, we have integrated this service as part of our merchant account to provide you with a broader range of payment options.
Here’s how you can utilize Afterpay for your rides:
- Visit the Afterpay website and create an account.
- Set up the digital Afterpay Card on their platform. Follow the prompts to add the Afterpay Card to your Apple Wallet or Google Wallet.
- Once set up, when confirming a ride with United Taxi Services, simply tap to pay using the Afterpay Card, and your transportation will be secured.
For any questions or additional assistance, please visit our support page.
Important Update: Streamlining Our Invoicing Process with United Taxi Services
At United Taxi Services, we are committed to providing you with an exceptional experience at every touchpoint, from the moment you book a ride to the final billing. As we continue to refine our processes, we kindly request your assistance in ensuring we have your most accurate and up-to-date contact details.
Providing Accurate Contact Information:To optimize our invoicing process and ensure that your invoice is promptly sent to the correct recipient, having your current and accurate contact details is vital.
Steps to Update Your Contact DetailS
- Email or Phone: Please specify whether you'd like to receive the invoice via email or directly to your phone.
- Complete Information: Provide us with your full name, email address (if you're opting for email invoicing), and phone number. It's essential these details are accurate to prevent any potential discrepancies or delays.
- Notification & Support: For any changes to your contact details in the future or for any assistance, reach out through our support page at United Taxi Help Desk. Alternatively, you can contact our office line at 330-274-9334 or email us directly at [email protected].
Thank you for choosing and placing your trust in United Taxi Services. We're always here to make every ride with us a delightful experience! 😊