UNITED TAXI SERVICES
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RULES OF SERVICES 


Riding Safely: Our Commitment to Safe Journeys and Respectful Behavior
Always Wear Your Seat Belt
  • The seat belt is a life-saving device.
  • It can significantly reduce the risk of injury or death during sudden brakes or accidents.
  • Both front and back passengers should always buckle up.

Behavior and Refund Policy
  • Behavior Expectations:
    • Respect between drivers and passengers is crucial.
    • Violent, aggressive, or distracting behavior is a major safety hazard.
    • Providers can terminate the ride immediately for inappropriate behavior.
  • Refund Policy:
    • No refunds if the ride is terminated due to the customer's inappropriate behavior.
    • Once payment is made, no cancellations are allowed.
    • Refunds are only given when the service is 100% unable to be provided.
    • If a ride is in progress or you're already in the car, no refunds for cancellations.

Prohibition of Smoking, Drugs, and Drinking in Cars
  • In line with Ohio's laws and our commitment to safety, the use  drugs inside the vehicle is strictly prohibited.
  • This applies to both drivers and passengers to ensure a safe and comfortable experience for everyone.
  • Violation of this policy will result in immediate termination of the ride without a refund.

Additional Runs During a Trip
  • Prices for extra runs during a trip can range between $15-20, depending on the trip locations.
  • All additional costs must be paid by debit card, as drivers do not handle cash.
  • If you decide to make a new run, we will send you a new invoice.
  • For any questions:
    • Live Chat: Help Desk Questions
    • Email Support: Click [email protected]

Wait Time Charges
  • We generally don't charge for waiting time.
  • However, if the wait time extends to several hours, a base charge of $20.00 per hour will be applied.
  • All wait time costs must be paid by debit.
  • Payment setup can be managed via:
    • Help Desk: Help Desk Questions
    • Direct call or text (support customer service).
  • If you anticipate extended wait times, please inform United Taxi Services in advance so we can accommodate and charge accordingly.

In Conclusion:
  • Safety and transparency are paramount.
  • By understanding and adhering to these guidelines, both riders and drivers can ensure a smooth and pleasant experience for all involved.

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We Would Love to Have You Visit Soon!


Hours

24 HRS

Telephone

330) 771-9958

Email

[email protected]
  • HOME
  • DEALS ON WHEELS
  • BOOK RIDE
  • DELIVERY
  • RIDE PACKAGES
  • LATEST NEWS & UPDATES
  • DONATION
  • BECOME A DRIVER
  • SERVICE LOCATIONS
  • RULES OF SERVICES
    • CREATE ACCOUNT BUSINESS / PERSONAL
  • SERVICES WE PROVIDE
  • HELP DESK QUESTIONS
    • DISPUTE CENTER
    • PRIVACY / DEBIT CARDS
    • PAYMENT METHODS WE TAKE
    • STEPS ON RESERVATION BOOKING
  • LIVE CHAT
  • MERCHANDISE PRODUCT
  • CONTACT US
  • JOURNEY FLEX
    • AFTER PAY / HOW TO BOOK
  • FACE BOOK GROUP
  • ABOUT THE COMPANY